Yes! SpaOne offers FREE after sales support.
Our after sales support services are complimentary, ongoing & unlimited.
Quality support shouldn't have to cost you. SpaOne has been offering FREE support to all their clients for over 10 years, and we are not about to get you to start paying for it.
We believe in supporting our clients whole heartedly. We are proud to be the only industry software company that offers this level of service to their clients. It is about showing you genuine, old fashioned customer service.
It doesn't stop at finding the right software, you also need to have the right team behind the software. You are not just buying software, you are also finding the right team of experts.
SpaOne Software is all about supporting your individual needs. We support the absolute computer novice through to advance computer users. Here at SpaOne, we pride ourselves on unmatched & unrivaled after sales support. We believe it is not just great software you need, but the on going back up to support your growth now and into the future. As we are from the industry ourselves, we understand this fundamental requirement.
SpaOne understands the need for swift & efficient support. Our helpdesk operational hours support local time zones throughout Asia/Pacific, so we are there when you need us. Our technical support services encompass remote log in support. It is like having your very own IT team right there in the spa. Support comes in a variety of ways, including phone, email, virtual online training as well as onsite training options, all backed with relevant support manuals. Best of all, all SpaOne's helpdesk & technical support services are unlimited and complimentary.
We all learn in different ways. At SpaOne we like to treat each caller as the individual they are & tailor support to suit their specific needs.
We offer a range of different support access points, after sales support from SpaOne includes:
• Complimentary helpdesk (including phone, email, online support)
• Complimentary technical support
• Complimentary remote log in support
• Built in self services HELP environment
• Complimentary software updates
• Existing data import service
• Complimentary installation & set up support
• Complimentary online training
• On-site training package options
• Complimentary database back up service